Hands-on ops + custom systems

Operational leadership with systems built to run.

Jonathan Villeneuve works hands-on with leadership teams to stabilize operations, design fit-for-purpose systems, and apply AI only where it creates measurable operational leverage.

20+ years from shipping to Operations Director Warehousing · Manufacturing · High-velocity ops OEE mindset · Human-centric adoption
Services

Concrete support across the operation.

From first audit to build-out and enablement, every engagement is focused on tangible outcomes: smoother flows, clearer governance, and tools that match how your teams really work.

01

Operations audit

Floor walks, data + interviews, immediate wins, and a roadmap you can execute.

  • Flow mapping
  • Constraints
  • Actionable playbook
02

Custom ERP/SaaS tools

Lightweight, tailored systems instead of slideware—dashboards, checklists, dispatching, and integrations that fit.

  • Scoped builds
  • Integration first
  • Change management
03

AI productivity training

Role-based prompts, safe guardrails, and live coaching so teams gain time without risking quality.

  • Use-case banks
  • Policies & safety
  • Shadowing
Approach

Diagnose → Design → Build → Train → Improve.

Every mandate is structured for velocity and adoption. We start with facts, co-design with your teams, build only what is necessary, train people, then measure and improve.

Embedded with the floor Operator-first UX Iterative releases
01

Diagnose constraints

Evidence from the floor, data pulls, and interviews to find friction and quick wins.

02

Design the system

Co-design flows, governance, and tools with your team to keep adoption high.

03

Build and integrate

Lightweight ERP/SaaS modules, dashboards, and integrations that fit your stack.

04

Train and improve

Role-based AI coaching, floor training, and iteration based on measured results.

Experience

End-to-end operational leadership.

From shipping to production to executive operations, Jonathan has led the full chain—so recommendations are grounded, not theoretical.

20+ years

Shipping Supervisor → Production Supervisor → Production Director → Operations Director.

92% adoption

Role-based training and change management keep teams confident with new tools.

-9 hrs/week

Downtime removed by pairing lean fixes with bespoke dashboards and dispatching.

Why Out of the Box

Implementation first, not slideware.

Everything is built to be used on the floor: clean governance, right-sized systems, and training that sticks.

Built-for-you systems

Small ERP/SaaS modules that match your processes instead of forcing a template.

Concrete results

Audits turn into specific actions, owners, and timelines—no abstract strategies.

Adoption obsessed

Role-based AI coaching and floor training to keep tools in use and people confident.

Contact

Ready to improve your operation?

Email jonathan@oftbox.com or add a Calendly link. Let’s discuss your constraints, systems, and team readiness.

Quebec, Canada Serving North America & Europe